Need to cancel?

Dear customers,

Please note that you may at any time request us to cancel your order subject to the cancellation fee set by law and the general conditions.

For your convenience, the ways in which you can contact us to cancel a transaction are detailed.

In your application to us, we would like to indicate the full name in English and the identity card of the paying customer. In order for us to handle your request quickly and efficiently, we recommend that you attach the email address and telephone number to your request.